A custom registration system for UPUMC

We partnered with Switch to make an easy-to-use, mobile-friendly registration and enrollment system for The Weekday School at UPUMC.

UPUMC Registration System website screens

This project falls right in line with the type digital product and service work we excel at, and was one of our first meaty projects in Dallas after the big move.

So, without further adieu, here are some quick notes on the school registration system project and the process we took to get to the finish line:

Solving a real problem

Successful software projects solve real world problems and make people’s lives easier.

Registration day for limited availability day schools is a stressful time for all parties involved. Parents camp out in parking lots and administration is flooded with calls and emails. Our task was to design and develop a solution to simplify this day.

From zero to registration in just 3 months

With a Kick-off call in late September, the holidays approaching and a hard registration date for early January, there wasn’t much time to spare.

Through a series of workshops with the team, we were able to quickly transform ideas into an assortment of site maps, user journeys and wireframes that we could start to build on.

We then produced a series of linked, low-fidelity wireframes using InVision, which allowed for quick usability tests and rapid iterations. This stage brought out new ideas, new problems to solve and better ways to solve them. For instance, if a class was full we needed a way for parents to jump on a waiting list in case any spots opened up in the future.

Once the registration system started to take shape we moved into working code. Our designers and developers worked closely to create both a style guide and a set of modular components, which we then assembled into a fully functional product. Throughout this process we continued to increase the fidelity of the system while making it easier to use.

The results

By creating a registration and enrollment system that’s quick and obvious for parents while automating some of the school’s tedious administration tasks, we were able to turn one of the longest, busiest days of the year into one of the calmest.

Over 50% of registration took place in the first 2 minutes, and the phones weren’t quite as busy as before. Success!

Now that the registration system is a living, breathing product, we are able to iterate on it each year with new ideas and findings from previous registrations. In January 2019 we completed our 4th successful year of registration and the product is running better than ever.