We’re hiring a project manager

Good Work is growing our project management team to support our growing client base. This person would be responsible for leading a combination of large projects, retainer accounts and supporting the maintenance part of our portfolio; and would report to our Director of Project Management. There will also be the opportunity to gain exposure to a variety of clients and projects, with the potential to expand your role and support your career development.

While we are looking for someone with 3-5 years of experience in project management, we also know that project management experience can come in many forms and titles. Experience with managing digital projects and/or website development at an agency is a plus, but we invite you to apply if you are a hardworking individual who is solution-oriented, thrives in collaboration, is obsessed with organization, and has fine-tuned these skills in their professional history.

Benefits

• A supportive team culture built on honesty, trust, and respect that makes work/life balance a priority for all team members.
• 15 days of paid time off per year, plus:
  • The week between Christmas and New Year’s Day
  • Federal holidays
  • One additional day of PTO will be awarded for each year of employment
• Company laptop and WFH set up allowance
• Paid parental leave
• Professional development allowance
• Medical, dental, vision, short & long-term disability, and life insurance coverage
• 401(k) plan with company matching
• Fully remote - flexibility to work from wherever you are so long as it has excellent internet service

Responsibilities

1. Project Planning
   • Collaborate with clients to define project scope, goals, and deliverables.
   • Develop detailed project plans outlining tasks, timelines, and resource requirements.
   • Conduct risk assessments and develop mitigation strategies.
2. Team Collaboration
   • Coordinate with cross-functional teams, including designers, developers, and quality assurance, to ensure smooth project execution.
   • Foster a collaborative, supportive and positive working environment to maximize team efficiency.
   • Facilitate communication and information flow among team members in a remote working environment.
3. Client Interaction
   • Act as the main point of contact for clients in your portfolio, providing regular project updates and addressing inquiries.
   • Manage client expectations and ensure client satisfaction throughout the project lifecycle.
   • Gather client feedback and incorporate it into project improvements.
4. Budget and Timeline Management
   • Monitor project scope and resource allocation, ensuring projects are delivered as required in the most efficient way possible.
5. Quality Assurance
   • Implement and oversee quality assurance processes to ensure the delivery of high-quality websites.
   • Conduct thorough testing and review to identify and address any issues promptly.
6. Reporting and Documentation
   • Maintain comprehensive project documentation, including meeting notes, action items, and project artifacts.
   • Collaborate with the project management team on process and project documentation to maintain an accessible and up-to-date document repository.
   • Continually evaluate project management systems and processes and contribute suggestions for improvement.

Requirements

1. Bachelor’s degree
2. 3-5 years of experience in project management (or position with similar responsibilities).
3. Must work effectively in a fast-paced environment, juggling multiple priorities.
4. Excellent communication skills and emotional intelligence.
5. Ability to follow processes while also thinking creatively to solve unique challenges.
6. Be comfortable navigating difficult conversations, staying focused on solutions and compromises.

Preferred Skills

1. Experience with project management software. Good Work uses the following products, so direct experience with them is a plus.
   • Slack for internal and external communication
   • Linear for project management
   • Notion as a knowledge-base
   • Harvest and Forecast for scheduling and billing
   • Front for collaborative email
2. Basic understanding of web development languages (HTML, CSS, JavaScript).
3. Familiarity with web development technologies and best practices, particularly Craft CMS.

Applying

To apply, send your resume to jobs@simplygoodwork.com along with a brief cover note explaining why you are interested in the role and how your skills and experience align with the job description.

If we think you might be a good candidate to join our team we’ll reach out to arrange a Zoom interview so we can learn more about each other.

Recruiters will be crushed and melted, kindly.

—Shannon